Welcome to the website of Deepak Verma – Astrology & Marriage Counselling (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, book a consultation, purchase an astrology report, or contact us for guidance.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following categories of information when you use our website or services.
A. Personal Information
- Full name
- Email address
- Phone number
- City or general location
- Details you provide when booking a consultation
B. Astrology and Kundli Information
If you request astrology services or personalised Kundli reports, we may collect:
- Date of birth
- Time of birth
- Place of birth
- Details required for Kundli matching or compatibility analysis
If you provide information about another person for compatibility analysis, you should have an appropriate basis or permission to share it.
C. Counselling Information
When you request marriage or relationship counselling, you may voluntarily share information about your relationship, family circumstances, concerns, or personal experiences. We ask that you share only information relevant to the service.
D. Payment Information
If you pay for our services online, payment information may be processed by third-party payment providers. We generally do not store complete card numbers, banking passwords, UPI PINs, or other payment authentication credentials on our website.
E. Technical Information
Our website or service providers may collect information such as IP address, browser type, device information, pages visited, and website usage data through cookies or similar technologies, where applicable.
2. How We Use Your Information
We may use your information to:
- Schedule and manage appointments.
- Provide marriage counselling and relationship guidance.
- Prepare personalised astrology and Kundli reports.
- Conduct Kundli matching when requested.
- Process payments and confirm bookings.
- Respond to questions and customer support requests.
- Send service-related messages, appointment reminders, and report updates.
- Improve our website, services, and user experience.
- Prevent fraud, address security issues, and comply with applicable legal obligations.
We will not use your personal information for unrelated purposes in ways that are inconsistent with this policy without an appropriate legal basis or your consent, where required.
3. Confidentiality of Counselling Sessions
We understand that marriage and relationship counselling may involve sensitive personal information.
We aim to handle information shared during consultations with care, discretion, and respect. We do not intentionally publish private counselling conversations or disclose personal relationship details for promotional purposes without appropriate permission.
However, confidentiality may be subject to applicable law and limited circumstances, such as a valid legal requirement or an urgent safety concern. Where relevant, we will handle such situations in accordance with applicable law and professional obligations.
Please remember that electronic communications, including phone calls, email, messaging applications, and video consultations, may carry security risks.
4. How We Share Your Information
We do not sell your personal information to third parties.
We may share relevant information with:
- Payment providers: To process consultation fees and report purchases.
- Technology and hosting providers: To operate and maintain our website, appointment systems, and communications.
- Professional service providers: Where necessary to support our services and subject to appropriate safeguards.
- Legal or regulatory authorities: Where disclosure is required by applicable law or a valid legal process.
- Other parties with your permission: Where you have authorised a specific disclosure.
We aim to share only the information reasonably necessary for the relevant purpose.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to remember preferences, understand website traffic, improve functionality, and measure the effectiveness of our services.
You may be able to manage cookies through your browser settings or any cookie preference tool available on our website. Disabling certain cookies may affect some website features.
6. Data Storage and Security
We take reasonable measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
Depending on the services used, information may be stored by our website hosting provider, appointment platform, email provider, or payment service provider.
No method of electronic storage or transmission is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain relevant records, resolve disputes, meet legitimate business needs, and comply with applicable legal requirements.
When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable retention obligations.
8. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request information about the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permissible.
- Withdraw consent where processing is based on consent.
- Raise a concern or submit a privacy-related complaint.
To exercise an applicable right, contact us using the details provided below. We may need to verify your identity before responding.
9. Third-Party Websites and Services
Our website may contain links to external websites, social media platforms, messaging services, appointment systems, or payment providers.
These third parties operate under their own privacy policies and practices. We encourage you to review their policies before providing personal information. We are not responsible for the privacy practices of independent third-party websites.
10. Children’s Privacy
Our services are primarily intended for adults. We do not knowingly collect children’s personal information through our website without an appropriate legal basis and any required parental or guardian consent.
If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website technology, or applicable legal requirements.
Any revised version will be published on this page with an updated effective date. We encourage you to review this page periodically.
12. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:
f you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:
Name: Deepak Verma
Business: Astrology & Marriage Counselling
Email: [Iitsdeepakvermauk@gmail.com]
Phone/WhatsApp: [+91 73
Name: Deepak Verma
Business: Astrology & Marriage Counselling
Email: [Iitsdeepakvermauk@gmail.com]
Phone/WhatsApp: [+91 7302974115
Website: [www.deepakvermauk.org]
